Shipping Policy

Sellene – Shipping Policy (United Kingdom)

 

At Selene, we deliver premium fashion worldwide. This Shipping Policy explains our delivery options, processing times, and other important details about your order.

1. Processing Times

  • All orders are processed within 1–3 business days (excluding weekends and public holidays) after payment confirmation.

  • You will receive a shipping confirmation email with tracking details once your order has been dispatched.

  • Please note: Processing times may be extended during peak seasons or promotional events.

2. Shipping Destinations

We ship to customers worldwide, including the UK, Europe, North America, Asia, Oceania, and other regions.
Some destinations may have delivery restrictions due to customs regulations.

3. Estimated Delivery Times

UK & Europe: 5–10 business days
North America: 7–14 business days
Asia & Oceania: 10–18 business days
Rest of the World: 10–20 business days

Delivery times are estimates and may vary due to customs clearance, weather conditions, or carrier delays.

4. Shipping Rates

  • Free Shipping: Available for all orders over £[insert amount].

  • Standard Shipping: £[insert amount] (calculated at checkout).

  • Express Shipping: £[insert amount] (available in selected regions).

5. Customs, Duties & Taxes

  • International shipments may be subject to import taxes, duties, and fees imposed by the destination country.

  • These charges are the customer’s responsibility and are not included in our prices.

  • We recommend checking your country’s customs regulations before ordering.

6. Tracking Your Order

Once dispatched, you will receive a tracking number to monitor your delivery status.
You can also track your order directly on our website at [tracking link].

7. Delayed or Lost Packages

  • If your order is delayed beyond the estimated delivery window, please contact us at selenefashionstyle@gmail.com

  • For lost packages, we will work with our shipping partners to resolve the issue as quickly as possible.