Shipping Policy

Sellene – Shipping Policy (UK)

At Selene, we deliver premium fashion worldwide. This Shipping Policy explains our delivery options, processing times, and other important details about your order.

1. Processing Times

  • All orders are processed within 1–3 business days (excluding weekends and public holidays) after payment confirmation.

  • You will receive a shipping confirmation email with tracking details once your order has been dispatched.

  • Please note: Processing times may be extended during peak seasons or promotional events.

2. Shipping destinations

We ship to customers worldwide , including the UK, Europe, North America, Asia, Oceania, and other regions.
Some destinations may have delivery restrictions due to customs regulations.

3. Estimated Delivery Times

UK and Europe: 5–10 business days
North America: 7–14 business days
Asia and Oceania: 10–18 business days
Rest of the World: 10–20 business days

Delivery times are estimates and may vary due to custom clearance, weather conditions, or carrier delays.

4. Shipping Fees

  • Free Shipping : Available for all orders over £[insert amount].

  • Standard Shipping : £[insert amount] (calculated at checkout).

  • Express Shipping : £[insert amount] (available in selected regions).

5. Customs, Duties and Taxes

  • International shipments may be subject to import taxes, duties, and fees imposed by the destination country.

  • These charges are the customer's responsibility and are not included in our prices.

  • We recommend checking your country's customs regulations before ordering.

6. Tracking Your Order

Once dispatched, you will receive a tracking number to monitor your delivery status.
You can also track your order directly on our website at [tracking link] .

7. Delayed or Lost Packages

  • If your order is delayed beyond the estimated delivery window, please contact us at selenefashionstyle@gmail.com

  • For lost packages, we will work with our shipping partners to resolve the issue as quickly as possible.