Privacy Policy

Selene – Privacy Policy (UK)

At Selene, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, and protect your data in compliance with the UK GDPR and applicable laws.

1. Information We Collect

We may collect the following types of personal data when you interact with our website or make a purchase:

  • Personal Identification: Name, email address, phone number, billing and shipping addresses.

  • Payment Information: Credit/debit card details or payment service account (processed securely by our payment providers — we do not store your full payment details).

  • Order Details: Products purchased, order history, preferences.

  • Technical Data: IP address, browser type, device information, and cookies for website functionality and analytics.

2. How we use your information

We process your personal data for purposes including:

  • Processing and delivering your orders.

  • Providing customer support.

  • Sending transactional emails (order confirmations, shipping updates).

  • Improving our website, services and marketing.

  • Complying with legal obligations.

We will only use your data where we have a legal basis to do so (eg, consent, performance of a contract, legal compliance, or legitimate interest).

3. Sharing Your Information

We may share your data with:

  • Service providers: Payment processors, shipping companies, IT and marketing providers.

  • Legal Authorities: If required by law or to protect our legal rights.

We never sell or rent your personal information to third parties.

4. Cookies & Tracking Technologies

We use cookies to:

  • Enable website functionality.

  • Remember your preferences.

  • Analyze site usage and improve user experience.

You can manage or disable cookies in your browser settings, but this may affect website functionality.

5. Data Storage & Security

  • We store your personal data securely and restrict access to authorized personnel only.

  • Payment transactions are encrypted using industry-standard SSL technology.

  • We retain your information only for as long as necessary to fulfill the purposes described in this policy or to comply with legal obligations.

6. Your Rights (UK GDPR)

You have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of your personal data (subject to legal requirements).

  • Object to processing or request restriction of processing.

  • Withdraw consent where processing is based on consent.

To exercise your rights, please contact us at selenefashionstyle@gmail.com

7. International Transfers

If we transfer your data outside the UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the "Last Updated" date.

9. Contact us

For questions about this Privacy Policy or how your data is handled:
📧 Email: selenefashionstyle@gmail.com